Payment Policy
Payment is due in full at the time of service.
We currently accept cash or physical debit/credit cards presented at checkout.
Please note that Apple Pay, contactless/mobile payments, and cards previously saved on file CANNOT be used for payment at checkout. Clients paying by card must have their physical debit or credit card available at the time of their appointment.
Cards kept on file are reserved for deposits, cancellation/no-show fees, or other charges outlined within our policies and are not an accepted form of payment for completed services.
Credit Card Required
To schedule an appointment, your credit card must be on file. Your card will not be charged before services are rendered unless you cancel or make changes to your appointment outside of our cancelation policy, which is listed below.
Cancelation Policy
By scheduling your appointment you are agreeing to be charged a 30% cancellation fee of the services scheduled. This applies to no-shows, cancellations, and reschedules within the 48 hours of the scheduled appointment for ANY reason. This applies to clients that book a color/ chemical service without a consultation when needed, or booking the wrong service without speaking to the stylist. If you are late to your appointment your service may be changed/ shortened to fit within the allotted time slot that was originally booked. If you exceed the 10 minute grace period- Your appointment will be canceled and you may reschedule. Please be aware that you will be charged accordingly with the cancelation policy.
By scheduling a "Consultation" or "Test-Strand Consultation" (requiring a deposit) you are agreeing to the NON-REFUNDABLE DEPOSIT taken at time of scheduling. This applies to no-shows, cancellations, and reschedules of those appointments for ANY reason at ANY time. If you need to cancel/ reschedule either of those two appointments listed in this paragraph you must email themaneattractionnewjersey@gmail.com. If you exceed the 10 minute grace period during your scheduled appointment- Your appointment will be canceled and you may reschedule. Please be aware that your deposit is NON-REFUNDABLE according to the cancelation policy.
Clients who have previously failed to pay a required cancellation or no-show fee must pay any outstanding balance in full and will be required to submit a 50% non-refundable deposit to book any future appointments. The Mane Attraction reserves the right to decline future appointments for clients with unpaid balances.
Stylist Cancellations & Rescheduling
We hold our stylists to the same 48-hour notice standard as our clients.
If your stylist cancels or reschedules your appointment with less than 48 hours' notice, you will receive 30% off the affected service when it is rescheduled with that same stylist. If you choose to book with another stylist instead, the 30% discount will not transfer, and the service will be charged at the regular price.
If your stylist cancels a Consultation or Test-Strand Consultation, your deposit will be refunded. If your appointment can be rescheduled for a mutually convenient time on the same day, the 30% discount will not apply.
Appointment reminders and important instructions will be sent to the phone number and email address provided at booking, 72 and 24 hours before your appointment.
Consultation & Test Strand Policy
